DSA
I. Regulations under the Digital Services Act (“DSA”)
We draw your attention to the following regulations because the “Digital Services Act” (EU Regulation 2022/2065) obliges us to comply with certain measures.
The DSA aims to create a safe, reliable and trustworthy environment for all individuals who use platforms and websites (hereinafter “Platform”) such as ours.
In particular, it regulates how we deal with illegal content on our platform and obligates us to implement specific measures. We present these measures in these "Regulations on the Digital Services Act."
1. Moderation & justification for the deletion of illegal content
(1) We delete, block, or restrict illegal content on our platform. "Content" refers to any information, regardless of its nature. This information is "illegal" if it violates our terms and conditions, service descriptions, guidelines, or applicable law.
(2) Illegal content can be reported by users, customers, partners, or third parties. For the procedure for such a reporting procedure, see Section 2 "Reporting and Remedial Procedures."
(3) To the extent that reported content or content identified by us is illegal and we have deleted, blocked, or restricted it, we will justify our decision to delete, block, or restrict this content and any suspension or termination of the provision of our services, in whole or in part, to the person who posted the illegal content, unless the content is misleading or extensively commercial. In this justification, we will specifically state the following points:
a. information on whether our decision concerns the removal of the information, the blocking of access to the information, the downgrading of the information or the restriction of the display of the information or the suspension or termination of payments in connection with that information or the decision imposes other measures in connection with the information, and the geographical scope of the decision, if any, and the duration of its validity;
b. the facts and circumstances on which our decision is based, including, where appropriate, whether our decision was taken as a result of a report made or as a result of voluntary, self-propelled investigations and, where strictly necessary, the identity of the person making the report;
c. Information about whether automated means were used to make decisions, including whether our decision was made in relation to content that was detected or identified by automated means;
d. If our decision only concerns “allegedly” illegal content, a reference to the legal basis and explanations as to why the information is considered to be illegal on that basis;
e. If our decision is based on the alleged inconsistency of the information with our terms and conditions, a reference to the contractual provision in question and an explanation as to why the information is considered inconsistent with it;
f. Information on whether the data subject has any legal remedies available against the measure, in particular, as appropriate, internal complaint-handling procedures, out-of-court dispute resolution and judicial remedies.
(4) Should a criminal offense be committed through the publication of the illegal content, or should the commission of a criminal offense be suspected as a result, we will immediately report our suspicions to the law enforcement or judicial authorities.
2. Reporting and remedial procedures
(1) We will review illegal content as soon as we become aware of any suspected publication of such illegal content. We will do so either through our own review or by reporting the relevant content to our central contact point (see Section 3 below).
(2) Reporting of illegal content is possible directly online. Reports should be sent exclusively to our central contact point (see section 3 below) and must contain at least the following information:
a. A duly reasoned explanation as to why the reporting person or entity considers the information in question to be illegal content;
b. Clear indication of the exact storage/location of the content, e.g. by means of a precise URL and other useful information for identifying the content, e.g. screenshots, annotations, etc.;
c. Name and email address of the reporting person/institution, unless the offenses are related to sexual abuse, sexual exploitation, child pornography, contacting children for sexual purposes; including incitement, aiding and abetting, or attempted commission of the aforementioned offenses (cf. EU Directive 2011/93/EU, Articles 3 to 7);
d. A statement that the reporting person or entity has a good faith belief that the information and statements contained in the report are accurate and complete.
(3) We will immediately send the reporting person/institution an electronic confirmation of receipt of the report to the contact details provided.
(4) We will review the reports received promptly, carefully, objectively, and without arbitrariness. We will decide whether the reported content is illegal without conducting a thorough legal review and act accordingly. Should the reported content be illegal, we will immediately delete, block, or restrict access to it and, if necessary, take further measures as specified in Section 1, Paragraph 3.
3. Central contact point for communication
We have established a central contact point responsible for receiving electronic reports of suspected illegal content. This point also handles inquiries from authorities or third parties regarding the handling of illegal content. Please observe the guidelines in Section 2 when submitting reports.
All persons, authorities or other bodies (e.g. press, affected parties) can report illegal content directly via our online procedure or by email to:
meldung-dsa@ur-vi.com
We will then handle all reports within the framework of the process described in sections 1 to 3.
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As of May 2025